Telecommunications

Telecom businesses run on a web of agreements with carriers, wholesale providers, and network partners: interconnection terms, capacity purchases, resale arrangements, and service level commitments. These contracts are long, technical, and written by the counterparty. When service fails or pricing disputes surface, the agreement controls everything.

We review and negotiate carrier and wholesale agreements before signature: service levels and remedies, pricing and true up mechanics, termination rights, and liability caps. For businesses already in a dispute, we build the case from the agreement and the performance record.

• Service level failures with weak or unusable remedies
• Pricing, true up, and billing disputes with carriers
• One sided liability caps and indemnification terms
• Termination and migration provisions that trap the customer

Telecom providers operate under federal and state regulatory frameworks that reach licensing, universal service contributions, consumer protection rules, and reporting obligations. The rules differ by service type, and classification questions decide which obligations apply.

We help telecom businesses understand which regulatory obligations attach to their services, manage registrations and filings, respond to regulatory inquiries, and build compliance practices that scale with the service portfolio.

• Service classification questions that change the compliance obligations
• Universal service and regulatory fee contribution obligations
• State registration and reporting requirements
• Regulatory inquiries and enforcement exposure

Networks live on physical assets: tower and rooftop leases, fiber routes, conduit access, pole attachments, and rights of way. Each asset sits on someone else’s property under an agreement that determines cost, term, and what happens when the network needs to change.

We negotiate and review site leases, fiber and conduit agreements, pole attachment terms, and right of way arrangements. We also handle the disputes that follow when landlords, municipalities, or utilities change terms or block access to deployed infrastructure.

• Tower and rooftop lease renewals with escalating terms
• Fiber route and conduit access disputes
• Pole attachment terms and make ready cost allocation
• Municipal right of way fees and permitting friction

Telecom customer relationships are governed by service agreements, acceptable use policies, and marketing practices that consumer protection rules watch closely. Outbound marketing brings TCPA exposure, where statutory damages multiply across a calling or texting campaign into numbers that threaten the business.

We draft customer facing service agreements and policies that hold up, review marketing and outreach practices for TCPA and consumer protection exposure, and defend telecom businesses when customer disputes and demand letters arrive.

• TCPA exposure from calling, texting, and marketing campaigns
• Service agreement terms that fail on enforceability
• Early termination fee and billing dispute claims
• Acceptable use and service suspension disputes

Network buildouts depend on equipment vendors, software providers, and installation contractors. Equipment that ships late, software that fails to integrate, or an installer that damages infrastructure can stall a deployment that customers are already contracted to receive.

We negotiate equipment purchase, software licensing, and installation agreements with delivery commitments, acceptance testing, warranty terms, and remedies that reflect what a failed deployment actually costs. When vendors fail, we pursue the remedies the agreements provide.

• Equipment delivery and acceptance testing disputes
• Software licensing and integration failures
• Installation contractor performance and damage claims
• Warranty and support obligations that expire too soon

Telecom disputes are document heavy and technical: interconnection billing fights, service level claims, infrastructure access disputes, and partnership breakups. Winning them requires counsel who can work from the agreements and the network records at the same time.

We represent telecom businesses in commercial disputes from demand letter through litigation and arbitration, and we structure settlements that preserve the commercial relationships the business still needs.

• Carrier billing and true up litigation
• Service level and outage damage claims
• Infrastructure access and lease disputes
• Partner and reseller relationship breakups

Telecom businesses operate networks under long term agreements on other people’s property, sell services under regulatory watch, and depend on vendors to keep it all running. Pomeranz Law provides practical, business focused counsel that understands the commercial structure underneath the network.

• We treat carrier, infrastructure, and customer agreements as one connected system
• We negotiate the site and access agreements networks physically depend on
• We watch TCPA and consumer protection exposure before campaigns launch
• Transparent, practical counsel without the overhead of a large firm